Brand G Jewels of Vietnam and Cambodia August 2017

Booking Now

Silem Reap, Kampong Cham, Wat Hanchey, Angkor Ban, Phnom Penh, Tan Chau, Sa Dec, Cai Be, MyTho/Ho Chi Minh

From 08/01/2017 to 09/12/2017

We invite you to join Brand g Vacations from August 31–September 12, 2017 for an all-inclusive, all-lgbt journey, featuring the Temples of Angkor Wat and the mighty Mekong River

There can be no more striking cultural contrast than the one between bustling Vietnam and the tranquil Cambodia. From the diverse countryside of Cambodia to the Mekong Delta, so rich in human life and endeavor, you’ll discover two countries, two cultures, and two ways of lif inked by one river, the Mekong.

Join Brand g on a comprehensive 12-night journey through the heart of Vietnam and Cambodia featuring a seven-night cruise charter along the mighty Mekong River. Cruise aboard the all-suite, luxurious Mekong Navigator specially constructed to ply the Mekong River between Ho Chi Minh City and the fabled Siem Reap. Embracing an elegant French-colonial design similar to the many homes that once lined the streets of old Saigon, she boasts spacious suites from 258 square feet up to expansive 584 square feet in size. From here, you will enjoy all the wonders the Mekong has to offer in a sophisticated, yet comfortable style. With never more than 22 guests per expert guide, you will enjoy enriching lectures, a comprehensive series of well-planned excursions, most meals and beverages! Also included is a three-night stay in Siem Reap including an in-depth visit to the UNESCO World Heritage site of Angkor Wat, a two-night stay in bustling Ho Chi Minh City (formerly Saigon), and each featuring five-star, centrally located hotels.

An optional pre three-night extension is available, featuring the famed UNESCO World Heritage site of Ha Long Bay, including an overnight cruise aboard a traditional ‘junk’ boat. Also included is a two-night stay in historic Hanoi.

You’ll also enjoy complimentary beverages and your choice of European cuisine and regional specialties infused with flavors from Asia’s celebrated culinary tradition.

With just 34 custom-designed suites, space is limited, so contact your travel professional or Brand g Vacations today!

No single supplement for solo travelers.

Inclusions

  • 3 nights hotel accommodations in Siem Reap, including daily breakfast, two lunches and one dinner.
  • 7 night cruise including all meals.
  • 2 nights hotel accommodations in Saigon, including daily breakfast, one lunch and one dinner.
  • Cruise includes locally produced soft drinks, beer, alcoholic beverages and house wines (wines with dinner only).
  • Daily shore excursions and touring on land and cruise.

Highlights

  • Glide in wooden sampans to the historic An Kiet House and gardens in Cai Be, Vietnam.
  • Ride a Vietnamese tuk-tuk, or xe loi, to a family-owned mat weaving workshop.
  • Take a cyclo tour of Phnom Penh, including the Royal Palace, Throne Hall, Moonlight Pavilion, and the National Museum collection of Angkorian artifacts.
  • See Phnom Penh’s famous Silver Pagoda, home of Cambodia’s Emerald Buddha and the diamond-encrusted Maitreya Buddha.
  • Travel to Choeung Ek and see the Khmer Rouge Killing Fields, the memorial stupa, and Tuol Sleng (S-21 Prison).
  • Tour a local school in the village of Wat Hanchey and receive a traditional Buddhist water blessing from the monks at the local monastery.
  • See Kampong Cham’s Phnom Pros (Man Hill), Phnom Srei (Woman Hill), the 33-foot long reclining Buddha, and the 42-foot tall preaching Buddha.
  • Visit the 12th century Angkorian temple complex of Wat Nokor Bachey.

Day 1 – August 31, 2017
Siem Reap
Arrive at the Siem Reap airport, where you will be greeted by a Brand g representative, who will transfer you to the elegant and serene Victoria Angkor Resort and Spa.

Day 2 – September 1, 2017
Siem Reap
You’ll begin your day at Angkor Wat, the most recognizable landmark in Cambodia, and the largest religious monument in the world, with the longest continuous bas-relief sculpture in existence. Enjoy lunch at a local Khmer restaurant. Tour the city center of Siem Reap by tuk tuk (motorcycle rickshaw), this afternoon for an introduction to Siem Reap’s many dining and shopping options, and a stop at a traditional artists’ workshop. This evening, guests will enjoy a private dinner with Apsara show at our hotel. (B/L/D)

Day 3 – September 2, 2017
Siem Reap
This morning, you’ll visit Banteay Srey, considered to be the pinnacle of artistic achievement at Angkor, and Banteay Samré. Enjoy lunch in a local restaurant. This afternoon we enter through the south gate of Angkor Thom for a guided tour of Bayon (the temple with the faces), then walk around the back of Bauphoun, and along the Terrace of the Elephants and the Terrace of the Leper King. We continue to visit Ta Prohm, which has been overtaken by the jungle, with tentacle like tree roots spilling over centuries old walls and roofs, enveloping much of the structure. Enjoy this evening at your own leisure. (B/L)

Day 4 – September 3, 2017
Siem Reap / Kampong Cham
This morning is yours to relax and enjoy the hotel property or do some last minute shopping. This afternoon we travel to Kampong Cham to embark the ship. Following the informative Welcome Briefing, and meeting with our friendly crew, a Cambodian theme dinner is served in the Le Marche Dining Room. (B/Welcome Dinner)

Day 5 – September 4, 2017
Wat Hanchey / Kampong Cham
This morning, enjoy a walk up the hill to the Wat Hanchey monastery to receive a traditional Buddhist Water Blessing from the monastery’s resident monks. After enjoying a walk around the monastery and the amazing views of the Mekong River valley, you descend 303 steps and return to the ship. Following lunch, we drive through the city of Kampong Cham to the hills of Phnom Pros (man hill) and Phnom Srei (woman hill), where you visit the incredible Stupa, the 10-meter long reclining Buddha, and the 13 meter tall preaching Buddha. Today’s final visit is to the 12th century, Angkorian-period complex of Wat Nokor Bachey, which features several original, stone Buddha statues as well as stone inscriptions. We then return to the ship and begin sailing downstream. (B/L/D)

Day 6 – September 5, 2017
Angkor Ban
Today we will visit the charming town of Angkor Ban. Here, you will have a glimpse into the lives of the local people, starting with a visit to a family’s home to see how the locals live, along with an opportunity to meet the family and discuss their lifestyle. Next, you will continue through the village to the local school, where you will join the children in their classroom and experience what the typical school day is like. You will then walk back through the village to the ship, with an opportunity to take photos along the way, including a brief stop at the local monastery complex. (B/L/D)

Day 7 – September 6, 2017
Phnom Penh
After breakfast on board this morning, cyclo drivers meet you on the pier for an exciting morning tour of Phnom Penh. You are gently transported along the riverfront to the Royal Palace complex, where you enjoy a leisurely walk through the grounds. After viewing Throne Hall and Moonlight Pavilion, you visit the famous Silver Pagoda, home of Cambodia’s Emerald Buddha and the Maitreya Buddha, which is encrusted with more than 9,000 diamonds. Your cyclo is waiting outside to take you on the short ride to the open-air National Museum, housing the largest collection of Angkorian and pre-Angkorian artifacts. After returning to the ship, enjoy a free afternoon in Phnom Penh. Before dinner, local children entertain guests on our Sun Deck with a cultural performance including Apsara. Cambodia’s national dance, as well as traditional folk dances. (B/L/D)

Day 8 – September 7, 2017
Phnom Penh
This morning, learn more about the darkest days of Cambodian history. After a scenic 45-minute drive from the ship, you arrive at the Choeung Ek killing fields, where you may walk through the fields, visit the small museum and Memorial Stupa, and learn more about the atrocities committed during the Khmer Rouge regime. Before returning to the ship, tour Tuol Sleng (also known as S-21), the former school converted to the main prison and torture headquarters of the Khmer Rouge. Enjoy another afternoon in Phnom Penh on your own before we depart Phnom Penh for the border of Cambodia and Vietnam. (B/L/D)

Day 9 – September 8, 2017
Border crossing / Tan Chau
Today experience vastly different ways of life along the Mekong Delta. After boarding a local sampan, we sail to a temple of the Cao Dai religion, one of the unique amalgam religions founded in Vietnam to stop the infighting between various faiths. We then board a xe loi (traditional Vietnamese tuk-tuk for a 15-minute ride to a family-owned mat weaving workshop. Following our visit, we reboard our sampans and sail to a floating fish farm and then disembark at Evergreen Island for a walk through the local village for a view into the lives of the local people. (B/L/D)

Day 10 – September 9, 2017
Sa Dec / Cai Be
Following breakfast we board traditional sampans to navigate the narrow canals of the Mekong. Guests observe the daily routines of the villagers en route to the historic town of Sa Dec. We stop en-route at a local brick factory, which reveals the process of brick making by local men and women utilizing clay from the Mekong River. We continue into the town of Sa Dec, where a short visit will be made to the home of Mr. Hyun Thuy Le, who inspired Marguerite Duras’ novel, L’Amant (The Lover) as well as a fascinating walk through the town’s market experiencing the sights and smells of the colorful fresh produce, meat, live fish and seafood being sold.
After returning to the ship for lunch, we enjoy and afternoon cruise to Cai Be. We pass the city’s beautiful French gothic cathedral then tour the historic An Kiet House with its beautiful surrounding gardens.
We then board sampans and travel to a traditional rice factory where workers produce rice paper, rice wine, popped rice, and many varieties of traditional candies; then return to the ship for an elegant Vietnamese theme dinner as we bid farewell to the magnificent Mekong. (B/L/D)

Day 11 – September 10, 2017
My Tho (Disembarkation) / Ho Chi Minh City
After breakfast, bid farewell to the Mekong Navigator and enjoy a scenic drive to Ho Chi Minh City, where we begin our tour of the city’s incredible French Colonial architecture of the Notre Dame Cathedral and Central Post Office. Today’s lunch is at Hoi An restaurant. Created and designed in the architectural themes of the ancient towns of Hoi An and Imperial Hue, Hoi An restaurant specializes in the cuisine of the former imperial capital. Tonight is yours to enjoy at your leisure. (B/L)

Day 12 – September 11, 2017
Ho Chi Minh City
After breakfast at the hotel this morning, enjoy a tour to the Cu Chi Tunnels to experience the system of underground passages. This evening we bid farewell, with dinner at the Ly Club. Taking their name from the Ly Dynasty, which set the benchmarks of Vietnamese culture centuries ago, Ly Club combines traditional Vietnamese, classical French cooking, and exotic touches from around the world. (B/D)

Day 13 – September 12, 2017
Ho Chi Minh City
Transfer to the airport for your flight home. Hotel check out is at Noon. (B)

 

Reminiscent in design of the French, colonial-era, manor homes that once lined the streets of old Saigon, the 34-suite/56-passenger Mekong Navigator lends a sophisticated, yet comfortable, ambiance while cruising the mighty Mekong River. Around every corner, guests will enjoy a blend of timeless elegance and modern luxuries as they experience the sights and sounds of a landscape that forever changes its visitors.

Accommodations on board the Mekong Navigator provide all the comfort and convenience of a five-star hotel, without denying you the thrills of complete immersion in the Mekong River experience. Spacious, well-appointed suites offer individual climate control, daily housekeeping with turn-down service, the finest bed linens and duvets, luxuriously soft robes and slippers, all-natural, therapeutic bath amenities, and much more.

 

 

Onboard Amenities:

• Premium mattresses and pillow menu
• Luxurious, 500-thread-count linens and duvet
• Flat-screen satellite TV
• In-room electronic safe
• Minibar
• Generous closet space and under bed storage
• Daily housekeeping and turn-down service
• Complimentary bottled water replenished daily
• Complimentary wireless Internet in all public areas, when available

InterContinental Asiana – Ho Chi Minh City, Vietnam
InterContinental Asiana Saigon hotel offers 305 elegantly appointed rooms, individually customized treatments at Spa InterContinental, and three international restaurants. This five-star luxury Ho Chi Minh City hotel is conveniently located in District 1, a short distance from famous landmarks, including Notre Dame Cathedral, Saigon Opera House, and Reunification Palace. The spacious and well-appointed rooms offer clean designs, elegant marble bathrooms featuring a walk-in shower and separate bath, as well as magnificent views of Ho Chi Minh City through floor-to-ceiling windows.
Victoria Angkor Resort & Spa – Siem Reap, Cambodia
The five-star Victoria Angkor Resort & Spa provides a sense of serenity with the nostalgic comfort and elegant refinement of the French Art de Vivre in the heart of Siem Reap. Conveniently located in the heart of Siem Reap, in close proximity to the Angkor Archeological Area, the quaint Old Market, and the dynamic night markets, Victoria Angkor has been designed in total harmony with its natural surroundings. All accommodations have wooden floors, colonial style furnishings, and original artifacts, adding a warm touch of local culture, and open onto large balconies overlooking the saltwater pool set in lush, tropical gardens.
Sofitel Metropole Legend – Hanoi, Vietnam
The Hotel Metropole Hanoi is an award-winning French colonial-style hotel lying in the heart of Hanoi, near Hoan Kiem Lake and the magnificent Opera House. Boasting a classical white façade, green shutters, original wrought iron detail, wood paneling and a lush courtyard lawn, the hotel is one of the region’s few remaining hotels of its era. The property offers 364 rooms & suites, complemented by a choice of three restaurants (French, Vietnamese and Italian), three bars, seven function rooms, a heated swimming pool, health club, the luxurious Le Spa du Metropole, complimentary wifi and for hotel guests a daily tour of the recently opened war-time bomb shelter and Path of History guided by hotel’s Ambassador of History.

3 Night Pre Program Extension – August 28–31
Hanoi and Ha Long Bay

Begin your journey with an optional three-night pre program extension, featuring the famed UNESCO World Heritage site of Ha Long Bay, including an overnight cruise aboard a traditional ‘junk’ boat. Also included is a two-night stay in historic Hanoi.

Included Services:
• International airfare Hanoi to Siem Reap (one way, economy class)
• 2-night hotel accommodations in at the Sofitel Metripole Legend, Hanoi, Vietnam, including buffet breakfast and porterage
• Ha Long Bay overnight cruise package including: 1 night cabin accommodations on Paradise Luxury junk boat; lunch, dinner, brunch; excursions to Thien Canh Son cave and beach.
• Bottled water, coffee/tea, soft drinks with included meals
• Hanoi to Ha Long Bay round-trip transfer by coach
• Hanoi sightseeing
• Luggage assistance at airport, hotel and junk boat
• Arrival or departure assistance at airport

Double occupancy pricing: $1,699 per person
Single occupancy pricing: $2,199

Suggested Attire
Aboard the Mekong Navigator, attire is casual and comfortable during the day, with resort-style clothing, and comfortable, but sturdy, footwear for excursions. Evening wear consists of open-neck shirts, trousers, skirt, or similar attire. Footwear is always required in all public areas, and when navigating stairs on board.
Onboard Account & Currency
The official currency of Vietnam is the Vietnamese dong. It is advisable to exchange at least a small amount of money into Vietnamese dong on arrival, especially for purchasing items from small, local merchants and restaurants, and for taxis, which typically do not accept other currencies. Some large merchants and restaurants will accept US dollars. ATMs in Vietnam only provide Vietnamese dong. The official currency of Cambodia is the Cambodian riel. However, most monetary transactions, including withdrawing cash from ATMs and banks may be in US dollars. Should you be due change in an amount less than US $1, you will be given riel; otherwise, US dollars are given.

Visa and MasterCard are widely accepted in both countries by many merchants. You may find, however, that some are reluctant to take credit cards for small purchases because of the fees associated with the transaction. Therefore, we suggest that you carry some cash, whether local currency or US dollars. Aside from the international hotel chains, American Express is not widely accepted in this part
of the world.

You may exchange currency at banks, currency exchanges, or hotels, all with very similar rates. Please note that both currency exchanges and ATMs charge fees. You are advised to inquire as to the currency exchange fee before making the exchange; ATMs will require you to accept the charge before proceeding to dispense cash.

The official currency on board the Mekong Navigator is the US dollar. During the cruise, we operate on a cashless system, with all purchases billed to your onboard account. At the end of the cruise, bills may be settled in cash with US dollars or by credit card with Visa, MasterCard or American Express. The Mekong Navigator does not provide a currency exchange service, nor is there an ATM on board. It is advisable to bring crisp, new, undamaged bills, as tears and obvious wear may cause banks and local businesses to refuse them. In Phnom Penh, about halfway through the cruise, you will find multiple options for obtaining US dollars at both Cambodian and international banks, ATMs, and wire services. ATMs are widely available in Vietnam, as well, but will only provide Vietnamese dong.
Dietary Requirements
Our culinary team will make every effort to accommodate special dietary requests. Please inform our office at least 60 days prior to departure of these requests.
Electricity
The voltage in both Vietnam and Cambodia is officially 220/50Hz. To use any electrical product from the US that is not dual voltage, you will need an electrical converter. The Mekong Navigator has multi-configuration outlets, which accommodate most Western plugs. We recommend bringing an adapter for use in the hotels. Because the voltage may fluctuate at times, we also recommend unplugging your devices when not in use or when leaving them unattended.
Insect Precautions
While you can expect to encounter insects during your trip, most are relatively harmless. Switching off lights when exiting your room or suite, and ensuring that glass or screen doors or windows are closed at all times will minimize the number of insects allowed into your room. On the fast-moving river, mosquitoes are rarely seen while sailing. If planning to be outside in the early morning or evening hours, applying an insect repellent to exposed skin is recommended.
Shore Excursions
Excursions are led by expert guides, and guests are divided into groups. Electronic listening devices are complimentary to all guests in order to ensure that guests are able to hear their guides, without disturbing nearby wildlife.
Smoking
The comfort and safety of our guests is our first priority. Smoking is not permitted in the suites or enclosed, public areas on board. There is a designated smoking area on the Sun Deck.
Visitors on Board/Security
Only guests who possess tickets for passage are allowed on board. Security services are provided on board to ensure everyone’s safety throughout the journey.
Gratuities
Gratuities are customary expressions of appreciation for a job well done. It is our goal to ensure that the service you receive is as wonderful as the sites you visit. Gratuities for the included portions of this program have been pre-paid. At your own discretion you may choose to provide additional tips.
Water
Please do not drink the tap water while on board or on shore, or use it for brushing your teeth. The ship’s water supply comes from the river after passing through a sterilization process. This water is suitable for showers and baths, but should not be consumed. Complimentary bottled water for drinking and brushing teeth is provided on board, as well as during excursions. Ice on board the ship is also made from bottled water.
Etiquette
Many of the local customs in Vietnam and Cambodia differ greatly from Western culture. In many temples, and on the grounds of the National Palace in Phnom Penh, it is required that all guests cover their knees and shoulders when entering the grounds. Shoes will need to be removed when entering some buildings. Our itinerary takes us into areas where locals are simply living their daily lives. Should you wish to take a photo of locals, please request their permission first (simply pointing to your camera and allowing them to nod is sufficient). Monks wearing saffron robes will be encountered in numerous places in Cambodia.
Passport & Visa Requirements
A passport, which is valid for six months after your last date of travel, is required for this trip.

Visa Requirements – citizens of almost every country require tourist visas to enter Vietnam and Cambodia. We are able to arrange visa on entry for Cambodia, however you’ll need to obtain your Vietnam visa in advance. Once issued, the visa will be valid for 3 months from the date of issue, so the soonest you may apply is June.

  • Brand g’s main program only requires a single entry visa, however if you are participating in the pre-program extension to Hanoi and Ha Long Bay you will need to apply for a multiple entry visa.
  •  You may apply for the Vietnam visa through this link: http://vietnamembassy-usa.org/consular/visa-application-process​
  •  If you prefer you may also use a visa service to assist you with obtaining your visa. One such service that we’d recommend for US citizens is G3 Visa Services: http://www.g3visas.com/

Vaccination & Health Information
US citizens should consult the Centers for Disease Control websites, https://wwwnc.cdc.gov/travel/destinations/traveler/none/vietnam​ and https://wwwnc.cdc.gov/travel/destinations/traveler/none/cambodia, or your health care provider for vaccination requirements and recommendations. Citizens of all other countries should consult their government’s national disease center or their physician.

Important Notice

Thank you for choosing Brand g for your vacation. To ensure that you understand the conditions of your particular vacation, please read the following policies and procedures completely. All policies and procedures are subject to change at any time at Brand g’s sole discretion without notice. Terms and Conditions apply to all vessels under Lotus Cruises operation unless otherwise noted. Any and all information contained herein is in effect at the time of printing and is subject to change at any time.

Information contained in this document does not form part of any offer or contract. The transportation of guests and baggage on Lotus Cruises’ vessels is provided solely by Lotus Cruises and is governed by the terms and conditions printed on the Passage Contract. The Passage Contract will be included with your travel documents and contains complete and important information regarding cancellations, itineraries, Lotus Cruises’ liability, health and immigration requirements, and other relevant terms and conditions. The terms and conditions of the Passage Contract will apply to persons who have booked a cruise regardless of whether or not they have embarked the vessel. Please read your Passage Contract carefully. To the extent that any of the information in the brochure conflicts with the terms of the Passage Contract, the terms and conditions contained in the Passage Contract shall control.

Itinerary arrival and departure times are always subject to change without notice. Lotus Cruises reserves the right to cancel, alter, advance, postpone or substitute any scheduled sailing or itinerary, substitute another vessel for the scheduled ship, or substitute or cancel scheduled ports of call, which, in its sole judgment and discretion, is justified for any reason, and to do so without liability for any loss whatsoever to guests as a result of said change(s). Additionally, Lotus Cruises reserves the right to cancel reservations and bookings in the event of a full-ship charter, whether or not a deposit or full payment has been received, and in such event, Lotus Cruises’ only liability will be to refund to the guest the amount it has received.

Lotus Cruises makes arrangements for transportation, other than cruise passage, only as a booking agent. Lotus Cruises’ responsibility does not extend beyond the vessel. In arranging for the transportation of guests to and from the ship, Lotus Cruises does so with independent contractors. Lotus Cruises is not responsible for incidents such as airline cancellations, re-routings or any disruption of scheduled services or accommodation, or lost luggage.

All schedules, fares, and terms and conditions listed on Brand g Vacations’ website are effective as of May 15, 2015 and supersede any schedules, prices, and terms and conditions previously published.

All fares including land and hotel are capacity controlled, subject to change at any time without notice and do not guarantee availability. All are subject to change and/or cancellation without notice.

Travel documents will not be dispatched until full and final payment and passenger Contact Information has been received by Lotus Cruises and cleared. For purposes of this Agreement, Contact Information shall mean a passenger’s full name, passport number, address, telephone number (land and mobile), electronic mail address and emergency contact information and any other information as requested by Lotus Cruises. Lotus Cruises must be able to reach each passenger’s emergency contact at any time of day. Lotus Cruises must, therefore, be provided with all information to allow them to do so (such information should include the name, address, electronic mail address (if available) and phone number (including a cell phone number if available) of a parent, guardian, spouse, domestic partner, or other person to contact in the event of an emergency. No passenger will be allowed to embark a Lotus Cruises vessel unless they have received all information.

Cruise Tariff

2017 cruise fares cover certain shipboard services including: suite accommodations, shore excursions, onboard meals and entertainment, complimentary beverages aboard ship (including select locally produced soda, water, coffee, tea, cocktails and wine, throughout the cruise). All fares are quoted in US dollars, are per guest and based on double occupancy. Not included in your program tariff are: Champagne, and premium spirits, optional shore excursions, meals taken ashore during the cruise, imported mineral waters, fuel surcharges, laundry, purchases from the ship boutique or any item or service of a personal nature such as medical care, massages and spa treatments.

Travel Professionals

Travel agents are considered to be the agent of Passenger and not of Carrier. Carrier is not liable for any representation, act or omission of Passenger’s travel agent. Passenger’s cruise fare is not considered paid until Carrier receives full payment, and the amount thereof is subject to change at any time prior to Carrier’s receipt of payment. Passenger shall at all times remain liable to Carrier for the price of passage. Carrier reserves the right to refuse embarkation if all charges and surcharges have not been paid in advance of departure.

Deposit/Final Payment

To reserve your vacation, a $750 per person deposit for the main program and $250 for the Hanoi and Ha Long Bay extension is required at the time of booking. Full payment is due no later than 120 days prior to departure. Guests will not be permitted to change travel agents once final payment has been received. Final documentation will be issued after receipt of final payment and approximately 30 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date, and are guaranteed only when paid in full 120 days prior to sailing. Reservations made within 120 days of sailing require full payment within seven days of booking or sooner, as specified by Brand g Vacations. Payments may be made by AMEX/ VISA®/ MasterCard® or DISCOVER®.

Cancellations/Refunds

Should you find it necessary to cancel your reservation or any component thereof, you or your travel professional are required to contact Brand g Vacations directly by telephone as well as submit your cancellation in writing. Refunds are subject to the schedule below regardless of suite/cabin resale and cancellation charges may not be converted to future cruise credits:

Cancellation Charges

Days Before Departure –> Per Person Charge

  • Greater than 120 days –> $500
  • 120 – 91 days –> 50% of the total per person fare
  • 90 – 0 days –>100% of the total per person fare

Any tickets issued must be returned to Brand g Vacations before refunds (if owed) can be processed.

Health and Medical Requirements

All guests are required to report in writing to Brand g Vacations at the time their reservation is made:

  1. Any physical or mental condition that may require medical or professional treatment or attention during the voyage
  2. Any condition that may render the guest unfit for travel, or that may require special care or assistance
  3. Any condition that may pose a risk or danger to the guest or anyone else on board the ship
  4. Any condition that may require oxygen for medical reasons
  5. Any intention or need to use a wheelchair cart, other mobility device

By booking passage on this program and by boarding the ship, the guest represents and warrants that he/she is physically and otherwise fit to travel, and that the guest will comply at all times with applicable rules and regulations of the ship and orders and instructions of the ship’s officers.

Lotus Cruises reserves the right without liability to require a guest to disembark and/or to refuse to board and transport a guest who, in the judgment of Lotus Cruises or the ship’s Captain, is unfit to travel or may require care beyond that which Lotus Cruises is reasonably able to provide.

Brand g Vacations and Lotus Cruises strongly recommends that guests are able to navigate the stairs on-board without assistance. Should guests require assistance, they must travel with someone who is able to assist them both ashore and at Onboard. Lotus Cruises and Brand g are unable to offer special assistance. Please note that wheel-on and/or wheel-off access is not available at ports-of-call.

Baggage

You may bring aboard the ship a reasonable amount of clothing and personal effects without charge. Baggage must be handled in accordance with regulations of our ground operators. Baggage exceeding these limitations is subject to the charges as set forth by the individual operators. Airlines are strict with baggage limitations. Guests are encouraged to contact individual airlines for weight limitations.

All baggage must be securely packed, and properly and clearly labeled. Liquid, fragile, perishable and other articles not suitably packed are transported at your own risk. Lotus Cruises and Brand g Vacations are not responsible for loss or damage to baggage or any other personal item during air travel or land extension programs.

Baggage and personal belongings will be taken off the ship upon guest disembarkation. Under no circumstances will baggage be stored onboard without the owner of such baggage being on the vessel. Lotus Cruises is not responsible for baggage stored in shore side facilities.

Under no circumstances may dangerous items (including but not limited to: explosives, firearms, combustible or illegal substances) be taken aboard the ship. We recommend that you hand-carry travel documents (passport, visa, cruise tickets), medications and valuables. These items are the full responsibility of the guest at all times. Lotus Cruises shall not be responsible for the loss of, or damage to, such personal items.

Lost Property

Lotus Cruises may levy a charge for the return of personal items left on board or lost and subsequently found.

Travel Documents

All travel documents (air and cruise tickets, passport and medical insurance information) are the guest’s responsibility. It is also the guest’s responsibility to obtain any necessary visas and public health documents for all applicable ports and to comply with all customs requirements. Without the required documents, a guest may be denied boarding and accommodation by Lotus Cruises or the guest may be disembarked during the voyage and Brand g Vacations will not make a refund or be otherwise liable to any guest for such denial of boarding or disembarkation.

In the event that Brand g Vacations or Lotus Cruises as a courtesy provides information or advice as to necessary travel documents, visas and medical inoculations, guests are still obligated to verify such information with the appropriate government authorities and Brand g and Lotus Cruises do not warrant or guarantee the accuracy of such information. Please check with the appropriate consulate for specific requirements. Security measures imposed by governments may change from time to time and each guest will be required to comply with them. As a courtesy, we will endeavor to provide each guest with notice of measures that may affect them, but complying with any such requirements is the sole responsibility of each guest. Please consult your travel professional for advice on such requirements to avoid loss of boarding privileges.

Taxes, Government Fees/Quasigovernment Fees and Fuel Supplements

Lotus Cruises reserves the right to pass through to its guests (including fully paid and deposited guests) any taxes and government fees/quasi-government fees that relate specifically to a guest’s itinerary. “Taxes and Government fees/quasi-government fees” include any and all fees, charges, surcharges, tolls and taxes imposed by governmental or quasi-governmental authorities including, but not limited to, customs fees, per person berth taxes or fees, embarkation and/or disembarkation fees at ports, airline transportation fees, dockage fees, and wharfage fees.

Lotus Cruises reserves the right to charge a per person fuel supplement in the event that the price of increases up to and including the day of embarkation. Lotus Cruises may collect any taxes, government fees/ quasigovernment fees and fuel supplement (the “Surcharges”) at the time of booking, prior to sailing or on board the vessel, even if the cruise fare has been paid in full. Surcharges will be invoiced accordingly.

All fares, and itineraries are subject to change without notice. Additional restrictions may apply. Brand g and Lotus Cruises reserve the right to correct any errors or omissions.

This document may contain inadvertent technical or factual inaccuracies and typographical errors. Brand g Vacations reserves the right to correct errors and omissions at any time without prior notice, and to cancel any offered product, service, amenity, etc. in the event of any error or omission in the description, including pricing and availability.

Video / Photographic Release

You agree to participate in promotional, publicity, or merchandising pictures during this event. You hereby authorize the reproduction, sale, copyright, broadcast and /or distribution of said video, sound recording and pictures without limitations. You further agree and release Brand g, its parent, subsidiary companies, their representatives and agents from any liability, loss, expense or claims arising from distribution, broadcast, sale or use of your likeness or voice. You certify that you are 21 years of age or over. You may opt out of any promotional videos and pictures; however, Brand g does not guarantee that you will not be included.